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Can't update contact details

dcupples85
Level 2

I've logged into my account and have noticed the address it has in my contact details is my old address from nearly 4 years ago. i'm sure i've changed this when I changed address, setting up my internet in my new address.

I filled out the details to change it, but nothing changes, still has my old address

1 REPLY 1
Shane
Moderator

Hi @dcupples85 ,

 

Let us see what we can do to update the address on file. Could you flick me a message with your details via PM?

 

How to send a PM? 

 

Regards,

 

I've logged into my account and have noticed the address it has in my contact details is my old address from nearly 4 years ago. i'm sure i've changed this when I changed address, setting up my internet in my new address.

I filled out the details to change it, but nothing changes, still has my old address