TPG Community

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Cancel installation

Level 1a

Hi,

I'd like to cancel my TPG ADSL2+ with Home Phone account. As the installation progress is still "progressing", I'd like to know if I can withdraw from the installation without termination fees.

1 REPLY 1
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Moderator

Hi @alotaibif25, we're sorry to know that you'd like to cancel the service. We have located an account using your community details, but we'd like to make sure that we got the right one. Please PM us your TPG customer ID, username and address so we can verify the details.

 

To send a PM, please refer to this link: How do I private message (PM) in the community