I need to move house. To do this I have a bunch of questions. I have literally been after a response for 5 hours now. I've tried your online chat, I've emailed you, I've downloaded the app. So far nothing.
What am I to do if you don't answer? My patience is being tested here. I'm going to give you guys 48 hours to make contact. I think that's generous.
But jeez. Not even an automated response of; 'we've received your query, please alllow us XXX time to contact you'
Now would someone please intiate communication?