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Internet constantly drops out

tesslee
Level 2

Our internet connection has been constantly dropping in out multiple times a day for a few months now. It's incredibly frustrating. How do we fix this please?

2 REPLIES 2
Daisy_Dhen
Moderator

Hi @tesslee

 

Welcome to TPG Community! Flick us a PM with your TPG username or customer ID so we can check what's affecting the stability of your connection. 

 

How do I private message (PM) in the community 

 

Regards, 

Daisy_Dhen

aonaskal
Level 3

@tesslee wrote:

Our internet connection has been constantly dropping in out multiple times a day for a few months now. It's incredibly frustrating. How do we fix this please? greatpeople.me


Your internet keeps cutting out because you or your internet provider need to resolve one or more issues. For example, your modem may be faulty, your router may be out of date, or you may have too many devices using too much data simultaneously. Cables may be damaged. Network congestion may slow speeds.