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Internet outage 10/12/2024

andymailey
Level 2
Hi, why is my internet not working?
2 REPLIES 2
Jacob_Bowz
Moderator

Send through a private message, @andymailey. We'll find the answer for you, then get your connection back online!

peter598philip
Level 2

@andymailey wrote:
Hi, why is my internet not working?

Hello,

I'm sorry to hear you're having trouble with your internet. Here are a few quick steps to troubleshoot:

  1. Restart your router and modem: Unplug them, wait for about 30 seconds, then plug them back in.

  2. Check for ISP outages: Visit your ISP's website or contact their support to see if there's an outage in your area.

  3. Ensure cables are securely connected: Make sure all cables are properly plugged in.

  4. Try a different device: Check if other devices can connect to the internet.

  5. Reset network settings: On your device, reset network settings to default.


    Best regards,
    Peter Philip