Internet speed is crap

[cintiacorina71]

Hi, 

I am paying the 100 speed - nearly 100 a month and the speed is only 1.6Mbps for donloads and 1.9 for uploads. 

the ping is 13????

what am i supposed to do to get this working for what i pay, i work from home. 

[Ken-C]

Hi there             

 Welcome to the community,

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

kind regards

[cintiacorina71]

0478637727
Once more
We can even watch netflix
Let alone work on the computers