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Internet speed is crap

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Level 1b

Hi, 

I am paying the 100 speed - nearly 100 a month and the speed is only 1.6Mbps for donloads and 1.9 for uploads. 

the ping is 13????

 

what am i supposed to do to get this working for what i pay, i work from home. 

 

 

2 REPLIES 2
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Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards

 

Highlighted
Level 1b
0478637727
Once more
We can even watch netflix
Let alone work on the computers