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NBN internet not working

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Level 1c

This is a follow up to my previous post. My internet connection has been intermittent since Thursday. It will connect briefly then drop out. It sometimes reconnects when I reboot the nbn box, but often it won't. I'm working from home and I've already taken Friday off work because my NBN connection was unreliable, but I can't afford to take another day off. I really need this sorted so I can work again tomorrow. (Account No 6800292)

2 REPLIES 2
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Moderator

Hi

Please I can look into this for you.

 

John

Highlighted
Moderator

Hi

 

Upon checking your service I can see you have an issue.

I will log a fault and will have someone call you to update you.

 

John