New FTTC install, no internet

[Erinstar]

I have text message form TPG saying please install.
I have modem, I have NCD. But no internet. The modem has been plugged in for over an hour and the green internet light on modem is still not on.
Please help.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

Regards

Peter