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New FTTC install, no internet

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Level 1c
I have text message form TPG saying please install.
I have modem, I have NCD. But no internet. The modem has been plugged in for over an hour and the green internet light on modem is still not on.
Please help.
1 REPLY 1
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Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter