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New nbn connection

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Level 1c
I have received the modem today but didn't receive the NCD and unable to set up the internet connection. Can you please advise when the NCD will be sent ?
1 REPLY 1
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Moderator

Hi @Pandavt1974 

 

Thanks for your enquiry!

 

You can check your NBN installation progress here.

https://www.tpg.com.au/support/trackmyorder

 

There is an order in our systems to ship you an NCD dated 15/04.

 

Regards,

David_M