TPG Community

Get online support

No Internet Connection

SOLVED Go to solution
Highlighted
Level 1b

I live in a unit which i have recently moved into 2 weeks ago.The unit is no more than 4 years old and i can already see other occupants of the building connected with TPG.

 

We've had 2 NBN technicians come out and say that they can't connect the internet without offering any reasonable explanation. They try for around an hour, give up then leave .. They both said they will report back to NBN and report what they found.

 

No i have to speak to the chat for a third time to organise another technician who i'm sure will be more useless than the first 2 that came out. Anyone else experiencing this type of service?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Moderator

Hello from TPG,
Thank you for contacting us, for verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
Username
Full Name
Full Address
D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

View solution in original post

1 REPLY 1
Highlighted
Moderator

Hello from TPG,
Thank you for contacting us, for verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
Username
Full Name
Full Address
D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

View solution in original post