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No internet Connection

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Level 3

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1 REPLY 1
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Level 3

My customer number is 6549615 - My internet was working perfectly fine then just stopped working out of nowhere. My account is up to date and there are no issues with NBN in my area. I have checked every cable and restarted the devices ie: Modem and NBN BOX. Can someone please get back to me it has been a whole day and i've not heard anything back from anyone in your team! Both my partner and I need the internet to work from home! Please help.