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No internet connection

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Level 1c
VoIP is showing red. WAN is not blinking.

Thanks

Biju
1 REPLY 1
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Moderator

Hi 4643719,

 

The VOIP should not be red (means no phone service),

Do you still have internet?

https://community.tpg.com.au/t5/Testing/Troubleshooting-no-internet-connection/m-p/24338

Have you tried to power cycle the TPG modem.