No internet

[MMagyary]

Had the optic fibre connected yesterday , followed instruction, moved my moden over to the new box , unable to get internet, its showing as connected with no internet

[Shane]

Hi @MMagyary ,

Let us help check the status of the service installation and see what we can do to make the internet work.

Please flick me a message with your details.

How to send a PM? 

Regards,

Had the optic fibre connected yesterday , followed instruction, moved my moden over to the new box , unable to get internet, its showing as connected with no internet