Hi @katinkaweber8,
Let us help and raise this to our Postmaster. In the event that you are with TPG POP3 Email, we'd like to set your expectation that the emails will only be temporarily stored in the TPG Post office, All emails older than 45 days will be deleted automatically.
Hence we will raise this to our Postmaster for investigation. To proceed, shoot us a PM with your details.
How to send a PM?
Regards,
Hello,
I need to recover an email that was sent to me at the begginning of this year in January. Is there any way to do this?
Thank you.
