Thanks for raising this to us. I would love to help and get to the bottom of this, please drop me a private messag with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time, I will arrange one of our Technicians to contact you for real-time test and investigation.
Hi, I tried to fix it in every place in the house. The 4G light is still Red. It keeps coming up Red and going off. The internet is not working.