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did not received sim card for being 2 weeks, which i fully paid!! in laverton metropolitan area!!!!

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Level 1a
 
2 REPLIES 2
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Moderator

 

Hi @0452101104 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @0452101104 

 

I can see in our notes you have spoken to our Help Desk officers today.

They will take care of your concerns and will arrange the replacement ASAP.

 

Thanks,

David_M