TPG Community

Get online support

slow internet

Highlighted
Level 1a
1 REPLY 1
Highlighted
Moderator

Hi @Ranjit1,

 

Thanks for providing a screenshot of your speedtest. 

 

May we know if how many devices are currently connected?

Have you tried doing a speedtest via wired connection?

 

In the meantime you may also like to check the following community links we've created which may help fix or improve issues regarding speed;

 

Easy Steps to Improve Wi-Fi Connection In Your Home: https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Hom...

 

Wireless Channel on your modem - what is it and why should I change it? : https://community.tpg.com.au/t5/Featured-Articles/Wireless-Channel-on-your-modem-what-is-it-and-why-...

 

Troubleshooting a Slow Internet Connection: https://community.tpg.com.au/t5/Featured-Articles/Troubleshooting-a-Slow-Internet-Connection/ba-p/11...

 

Let us know how it goes. Thank you.