tpg Home phone line is dead ,but internet works well

[David_M]

Hi @ajdaloia001 

Thanks for your query!

Let me have a look and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with a lot of things, via the app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @ajdaloia001 

I can see you are on an NBN-FTTP 12/1 plan. All tests look good on our systems.

It may be an issue with your telephone itself.

You should try a different phone cord and/or telephone handset, and plug it direct into the the UNI-V 1 port on the NBN-NTD unit and check you have dialtone at the port.

Regards,

David_M