I am experiencing the same type of problem in DECEMBER 2021. Nothing has changed. ... View more

26/12/2021. Changed from NBN FTTN to Home Wireless Broadband. I am being charged for NBN, my account is stil NBN FTTN, even though I have not used it since 26/11/2021. I sent required email to cancel NBN FTTN. And I can't understand how in December 2021 that a company like TPG can't make an easy account transfer possible. When I ring customer service it is too difficult for them to correct my current account details. What is so hard. Cancel NBN FTTN. Activate WIRELESS BROADBAND. CHANGE DIRECT DEBIT from 59.99 down to 49.99. Solved. ... View more