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NBN not working

fourpot
Level 2
Our internet went out Saturday and the NBN box is not showing any life. Called TPG numerous times bit no one answering. Left callback number for Sunday but no return call. Numerous calls and 2 emails but still no contact. Now serverly annoyed at lack of response. All I need is TPG to arrange NBN to come out and replace faulty box. Please help as it is now Monday and still no one answering technical support line or emails. 24/7 help - false advertising!
1 REPLY 1
BasilDV
Moderator

Hi @fourpot 

 

We're keen to take a closer look at your account and sort things out for you.
 

Just send us a private message with your account details.

 

BasilDV