ADSL connection

[hyoolee3]

Hi, I have problem to set up adsl2

I am using netgear modem(d6220) but I cannot set up adsl+2

I attached pictures please check it and let me know how to do it.

Thanks in advance

[hyoolee3]

Hi, here is only one wall dsl socket and Dsl light is still off..

Could you let me knoe What I should do?

[Shane]

Hi @hyoolee3,

Welcome to the community!

We're able to locate your account using your community details. We ran initial test on your service and it shows no connection the line.

Please expect a call from one of our Technicians today between 10-12PM WA time.

Make sure to keep your mobile phone available for the incoming call and let us know how it will go.

Cheers!

[Shane]

Hi @hyoolee3,

One of our Technicians tried to call you earlier today unfortunately no avail.

Let us know your best contact time and we'll have them call you again else, . Please call 131423, option 2 for assistance.

Regards,