Yesterday TPG was meant to do the connection, I stayed home and but no technician came. Was told on the phone when I called that the technician was able to do it offsite so access not required. However internet wasn't connected by yesterday night. Today I have got a message from TPG saying that installation was delayed due to high workload, and asked me to be home next Wednesday.
I find this quite frustrating as I have a busy work schedule and it is quite hard to be at home attending to this twice. I am wondering whether TPG could confirm that access to my home is not required as I was told previously, or have the set up done on a weekend? I just cannot take another day off work given the busy work load leading up to Xmas.
