Account information

Level 2
My account does not contain useful information.
Does not tell me if I have adsl2+ or nbn etc.
why is that?

I cannot access my account from the mobile app either
1 REPLY 1
Moderator
Hi ,
Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.
 
Regards
 
Bryan