TPG Community

Ggrigori · ‎30-04-2020

Also in response to the ‘throttled down in speed’ I essentially have no internet Not slow internet. Big difference.

Ggrigori · ‎30-04-2020

Hi David, thanks. My phone app does not work. The account that I have contains zero useful information. I cannot find a number which I can contact a staff member. What next? Close to canceling this account if there is not immediate fix. Thanks

Ggrigori · ‎30-04-2020

My account does not contain useful information. Does not tell me if I have adsl2+ or nbn etc. why is that? I cannot access my account from the mobile app either

Ggrigori · ‎30-04-2020

My internet was working perfectly fine then just stopped working. My account is up to date. I have checked every cable and restarted the devices ie: Modem and NBN BOX. Can someone please contact me? I need the internet to work from home! Please help.

Ggrigori · ‎07-02-2020

Hello. I would like to cancel my TPG internet account. I do not wish to speak to sales/escalations. I'd just like to simply cancel. Can you please direct me to the right person? Thank you

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About Ggrigori

Re: NBN stopped working

Re: NBN stopped working

Account information

NBN stopped working

Cancellation