Disconnection of wifi

Ayferserin
Level 2
Heyy! Recently nbn had emailed saying we should connect to nbn but we haven’t done it yet and the last 4 days our internet has been disconnecting every 5 minutes. I was wondering on if nbn is the reason or there might be another problem.Please I need and urgent reply. Thanks
1 REPLY 1
peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter