ADSL DIC

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Level 1b
I was in the middle of important business meeting and ADSL disconnected exactly at 1 o’clock AM. It seems there’s scheduled maintenance work or anything planned from 1 am but how come I haven’t got any update? If it’s not a scheduled disconnection, how can I use this unstable internet connection? I don’t understand how you provide incomplete service. This is not first time experiencing internet disconnection.
2 REPLIES 2
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Moderator
Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

Kind regards
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Moderator

Hello qwazex,
Thank you for your message and for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
• Username
• Full Name
• Full Address
• D.O.B.
• Telephone No.
I will reply ASAP on receipt of the above.
Regards
PeterW
How To Private Message within the TPG Community:
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45
My TPG app for IOS and Android - https://www.tpg.com.au/download