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Hi @Giuchris
Thanks for your query!
Let me have a look for you, and I will get back to you ASAP.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download
Regards,
David_M
Hi @Giuchris
We can see your ADSL2+ order was generated on 27/04. Your order is progressing.
It can take 2-20 days for telstra to complete an install.
I will pass on your details and ask for an update with our installs team.
https://www.tpg.com.au/support/trackmyorder
https://community.tpg.com.au/t5/Broadband-Internet/New-Connection-Setup-Help/m-p/24252#nbnfttn
Regards,
David_M