Internet activation

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Level 1
Hi, i'm still waiting for the internet activation since i'm working home and need it. Could you please send me a notification to install it asap
Thanks you
Kind regards
2 REPLIES 2
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Moderator

Hi @Giuchris 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @Giuchris 

 

We can see your ADSL2+ order was generated on 27/04. Your order is progressing.

It can take 2-20 days for telstra to complete an install.

I will pass on your details and ask for an update with our installs team.

 

https://www.tpg.com.au/support/trackmyorder

https://community.tpg.com.au/t5/Broadband-Internet/New-Connection-Setup-Help/m-p/24252#nbnfttn

 

Regards,

David_M