Get online support
I am having terrible trouble reaching the server for ESO. Last year there were no issues but after a long break when I tried again this year the ping has been terrible. Any ideas?
traceroute to 198.20.200.1 (198.20.200.1), 10 hops max, 40 byte packets
1 10.20.20.213 18.654 ms 4.321 ms 4.535 ms
2 203.29.134.67 4.802 ms 7.71 ms 7.893 ms
3 64.86.197.96 181.542 ms 181.547 ms 181.405 ms
4 4.68.111.53 185.598 ms 181.345 ms 181.676 ms
5 4.69.210.137 213.56 ms * *
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10 * * *
Let us look into this and see what causing latency issue with the game, can you please confirm if there is other game having the same issue?
Send us a PM with your details (Username/Customer ID together with the address on file).
How to send a PM - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.
Regards,