My internet keep dropping out... definately not the wifi

[Galeanadong]

The internet connection drop out daily sometime multiple times through out the day. Rebooting the router will often resolve it. It's fast becoming a greater inconvenience especially when facilitating virtual meetings. Why does this happen and can it be fixed?

[Anonymous]

Hi @Galeanadong, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community