Welcome to the community!
Installation of your new Relocation at the new location will take approximately 10 – 20 working days. If you wish arrange your relocation; I would love to have one of our Account Specialists contact you for further details and assistance.
I tried to use your community details to pull up the account but it shows multiple result. I'd like to get your best contact number and preferred time together with your account details (Username/Customer ID).
In case you need a reference: How do I private message (PM) in the community