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Hi @hieuchau1,
We cannot identify if your previous provider will be able to provide you a service.
Regards,
@farhan27 We are sad that you feel this way since you have been with TPG for a long time.
Looking into your case I can see that a complaints resolution case manager has been assigned to investigate:
Our main objective is to get your TPG service working again.
I have deleted your other post as it is the same as the one above. Please see https://community.tpg.com.au/t5/Welcome/TPG-Community-Terms-of-Service/m-p/15#M9
The complaints resolution case manager will contact you directly to constantly give updates.