TPG Community

Ask, answer and talk about our products

Password trouble

SOLVED Go to solution
Level 1
So earlier today we discovered our neighbours had been using our wifi 😡 So we changed our password and it said that it had been successfully changed but now I can't connect my phone or any of our devices to the wifi! I can log in and out of my account with the new password but the new password isn't working for the wifi connection. The old password isn't working either.

Hi @Username123,


What modem/router do you have? Feel free to let me know, I'll be more than happy to help and guide you.


Anyway. You can also try to check this thread. How to change Wifi Password

Hope it helps

Cheers! Smiley WinkSmiley Very Happy