TPG informed me that no line was introduced to my residence, the focus is not my house. So I don't

[wengqian]

TPG informed me that no line was introduced to my residence, the focus is not my house. So I don't know what should I do? Can I cancel my contract? How much does it cost?

[Riezl]

Hi @wengqian, we have replied to the same concern here:

https://community.tpg.com.au/t5/ADSL2-Installation/Send-me-an-email-and-tell-me-that-someone-came-to...

To avoid confusion, please reply to that thread should you have further queries. Thank you.