Will NOT be paying next bill

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Level 1a

Have now sent 30+ emails and many hours on hold over several weeks and still yet to talk to a human. Complaint with ombudsman lodged for refund and wont be paying any more bills as we have no internet service and even worse customer service. Will be recommending to anyone and everyone not to use TPG in future.

2 REPLIES 2
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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address and mobile number so i can check status here.

regards

JayeshP9

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Moderator

Hi racheleesler,
Thanks for providing your details, I have sent  your request to relevant department so you / your partner will contact by TPG.
Regards
JayeshP9.