Wrong address

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Level 1b

Hi 

 

When setting up my new service last week my address has been entered incorrectly, I have been bounched around your chat service to the wrong department this morning after an hour wait, all my calls ring out, I cannot update the address via my online account - can anyone help?

2 REPLIES 2
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Moderator

Hello from TPG,
Thank you for contacting us, for verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
Username
Full Name
Full Address
D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

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Moderator

Thanks Elise

 

I just need to check a few things, I'll get back to you ina minute or two