I cannot seem to provide proof of occupancy docs via the email address: nbnpod@tpg.com.au I receive a constant bounce back, why? ... View more

Hi    My service has been set up at the wrong address. I have tried to update the address 17/4 and have the modem redirected. The modem has been delivered last Wednesday but I have not received it and now I am receiving an email that there is no cabling infrustructure at the wrong address and to cancel my account. How do I advise of the correct address? ... View more

Hi    When setting up my new service last week my address has been entered incorrectly, I have been bounched around your chat service to the wrong department this morning after an hour wait, all my calls ring out, I cannot update the address via my online account - can anyone help? ... View more