old emails

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Level 1a

Hello I need to recover my old emails for last 12 months from tpg post office . is this possible.

 

Thanks in adavance

1 REPLY 1
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Moderator

Hi @legtron,

 

Welcome to TPG Community!

 

If you are referring to the email address linked to your TPG account or the TPG email, please note that it is under the POP3 email.

 

For POP3 email accounts, it is by default that emails will be deleted after 45 days. The only way you can retain the emails is to use an email client and download all those email to your device.

 

Regards,