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30 days has gone

Ahmedelfeki226
Level 3
Level 3
‎13-05-2020 01:37 PM
Dear Team,
I'm writing to you to inform that the 30 days to deliver the service has reached. If I couldn't get my issues resolved by the end of today's business day. I will cancel any agreement and qill request a full refund. Also dispute will lodged and compaint request qill be submitted to TIO.
This is rediclus.
Regards
Customer ID: 6797930
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peter_k
Moderator Moderator
Moderator
‎13-05-2020 01:48 PM

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

 

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peter_k
Moderator Moderator
Moderator
‎13-05-2020 01:49 PM

Hi

 

I will check your Installation progress and get back to you.

 

Regards,

Peter

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Ahmedelfeki226
Level 3
Level 3
‎13-05-2020 02:38 PM
What a gentleman you are Peter.
I really appreciat your effort in getting this issue resolved.
Cheers mate.
Ahmed
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peter_k
Moderator Moderator
Moderator
‎13-05-2020 02:44 PM

Hi Ahmed

 

As discussed your issue has now been escalated.

TPG will be in contact with you shortly.

Regards,

Peter

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