A system error has occurred not sending the verification code

[weigu1973]

I was trying to online log in 'My Account', but the system always popped up an error message, not sending the verification code. Is my account blocked?

[Shane]

Hi @weigu1973,

Let us have look and get to the bottom of this, could you shoot us a PM with your details together with the screenshot of the error message when logging in to 'My Account'

. 

How to send a PM? 

Regards,

I was trying to online log in 'My Account', but the system always popped up an error message, not sending the verification code. Is my account blocked?