ACMA Refund

myinternet
Level 2

Hi, 

I just came across the news of the announcement for the enforced refunds by ACMA from TPG for their customers.

What was the criteria for this and how do I have this assessed?

I have had countless drops outs and slow speeds for years.

The highlight was at one stage there was no internet for about a couple of months but was 'refunded' 1 month.

Regards

Kim