TPG Community

Get online support

ADSL plan cancellation

Highlighted
Level 1c

I need to cancel my ADSL home plan. As many others have noticed, the support chat system is useless and unable to do this. Have been trying for a week now to do this. Please supply an email adress or any form of contact that isn't the chat system so I can get my account cancelled now.

1 REPLY 1
Highlighted
Moderator

Hi,srpnoise

My apologies if you are not able to reach our support people.

You can cancel the service online.
https://cyberstore.tpg.com.au/your_account/cancel.php

Please refer to terms and conditions
https://www.tpg.com.au/terms_conditions/standard

Thanks