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About canceling my NBN service

Level 2

My NBN plan is no-lockin contract and I really want to cancell my contract cause I will go back to China and can not tolerate my stupid roommate any more.

My deduction date is usually around the 28th of each month. If I cancel the NBN contract now, will the service stop immediately and I dont have to pay for the service?


Hi @bigsteven23 , we are sorry to know that you are condisering cancelling the service. We would like to arrange one of our account specialists to contact you to discuss the matter.


Please send us a private message with your best contact number and most convenient time to receive a call today. We will wait for your PM. Thank you.