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brettslattery
Level 2

I have lost the login credentials for my account

Can you advise how I can reset?

2 REPLIES 2
Ahra_G
Moderator

Hi @brettslattery

 

Welcome to the Community! 

 

You may perform a password reset through this link: Forgot Your Password?

 

If you do not have your Customer ID or username handy, you may check your email's inbox as we have sent the details through our 'Welcome Letter' back in January. 

 

Let us know should you require further assistance. 

 

Regards,

Ahra_G

Ahra_G
Moderator

Hi @brettslattery

 

Your account password has been reset successfully and was sent via SMS. Please ensure to try logging on first to 'My Account' before changing it to a preferred one.

 

Should you require further assistance, feel free to reach out to us again.

 

Cheers!