TPG Community

Get online support

Active eSim unsuccessful [URGENT]

kanenoc846
Level 2

I got the QR Code and try to transfer and active my eSim. But after the activation, so far, "No Service", SOS only.  

I cannot access my account as I cannot receive the sms code, and cannot contact the service support as no phone call I can make.

Please help

1 REPLY 1
Jacob_Bowz
Moderator

We'd like to check this out, making sure your mobile is getting service. Send through a private message and we'll take a look.