Add on Chat Bundle Option M

[Lynne1]

Why have I got an add on chat bundle that I didn’t ask for? I signed up for $29.99 and see that I am now paying $49.99 without my knowledge. Since October last year. Why?

[Angeli]

Hi @Lynne1, 

I can conduct a quick assessment on your account. Kindly send a private message with your TPG customer ID or username. 

How do I private message (PM) in the community
 

Regards, 

Angeli