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Advance payment

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Level 1
How can I make initial advance payment of$99
1 REPLY 1
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Moderator

Hi @nitinpatel0301,

 

Welcome to TPG Community!

 

We have located the account using your community details and we can see that the payment is now in progress. For your current mode of payment, it normally takes 3-4 working days for the payment to be posted.

 

TPG is a prepaid service; your initial payment is comprised of an installation fee and your 1st month fee. By operating this way we are able to keep costs down to continue offering the best value deals possible to our customers. The installation process begins as soon as we receive these specified funds from the customer.

 

Further updates regarding the status of the installation will be provided via email or you can also track it here: Check Installation Progress

 

For future reference, you can also refer to this link: Updating Credit Card or Direct Debit payment details securely online

 

Let us know if we can be of any assistance. Cheers!