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Cancel my ADSL2+ and home phone bundle

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Level 1a

Hi TPG,

 

I want to cancel my ADSL2+ and home phone bundle by the end of September 2019.

My client number is XXXXX.

I have paid up to 01/10/2019 and please make sure ther service was canclled on 30/09/2019. And no more direct debit in September 2019.

 

Thank you

Peng

 

**Post edited to hide your customer ID

1 REPLY 1
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Moderator

Hi @pzhuang1 

 

Welcome to the Community!

 

We regret to hear that you no longer want to continue your ADSL service with us. We will be requesting our Escalations Team to assist you with your request. Can you PM us your contact number, preferred time for a  call and the reason for cancellation?

 

For reference: How do I private message (PM) in the community

 

Regards,