TPG Community

Get online support

Any messages sent to your TPG email address will bounce back to the sender as undeliverable. Is a LIE

stojo01
Level 2

The TPG website says

https://support.tpg.com.au/tpg-email-messaging-company#steps

 

Any messages sent to your TPG email address will bounce back to the sender as undeliverable.

 

My TPG email account was an alias assocated with a different account than the one i'm paying for when that main account was cancelled the alias email address was suspended

When people send me mail they don't get any notification that the message is undeliverable

 

1 REPLY 1
Shane
Moderator

Hi @stojo01 ,

 

If the account is no longer active, then it should receive a bounce-back message, but in this case, since no error message, you may raise this directly to our postmaster by sending email to postmaster@tpg.com.au

 

Regards,

 

The TPG website says

https://support.tpg.com.au/tpg-email-messaging-company#steps

 

Any messages sent to your TPG email address will bounce back to the sender as undeliverable.

 

My TPG email account was an alias assocated with a different account than the one i'm paying for when that main account was cancelled the alias email address was suspended

When people send me mail they don't get any notification that the message is undeliverable